Return policy

If there is an instance of damaged or defective goods and/or short quantities of goods upon receiving stock, then you are entitled to make a return request with our staff either through email on orders@megafood.co.nz , by phone on (09) 273 8889 , or by WeChat using ID: MegaFood0800100188 .

Return requests must be made within 24 hours of the receipt of goods by the buyer; all goods to be returned must be in their original packaging for any refund.

Mega Food's liability in the event of a valid request will not exceed the sale price of the goods concerned and to the extent permitted by the law or warranties and conditions implied by any statute are hereby expressly negative. Opportunities are given to Mega Food to investigate any return request. 
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